Forklift Train-the-Trainer Program

Course Introduction

Forklift Train-the-Trainer Introduction

2 Topics

Forklift Welcome and Introduction (Start Here)

Forklift Trainer Objectives

Forklift Fundamentals

Forklift Introduction and Overview (Start Here)

1 Quiz

Forklift Introduction and Overview Quiz

Forklift Equipment, Anatomy, and Components

1 Quiz

Forklift Equipment, Anatomy and Components Quiz

Forklift Stability and Capacity

1 Quiz

Forklift Stability and Capacity Quiz

General Forklift Operation and Safety

1 Quiz

General Forklift Operation and Safety Quiz

Forklift Refueling and Recharging

1 Quiz

Forklift Refueling and Recharging Quiz

Adult Learning Principles

The Adult Learner

3 Topics | 1 Quiz

Adult Learner Introduction

Learning Styles

Representational Systems

The Adult Learner Quiz

Being a Trainer

6 Topics | 1 Quiz

Trainer Roles and Responsibilities

Professionalism and Poise

Facilitation vs. Presenting

Being a Trainer Quiz

Training Methodology and Design

5 Topics | 1 Quiz

Methodology and Design Introduction

Training Methods

Group Training Methods

Individual Training Methods

Buying vs. Creating Training Materials

Training Methodology and Design Quiz

Training Classes and Workshops

11 Topics | 1 Quiz

Classroom Introductions

Defining the Purpose of Your Training

Defining Objectives

Establishing Your Expertise

Building Credibility

Managing Time Effectively

Adapting on the Fly

Dealing with Disruptive Participants

Handling Opinions and Difficult Personalities

Training in a Cross Cultural Environment

Summarizing Your Content

Training Classes and Workshops Quiz

Evaluations

Practical Evaluations

10 Topics | 1 Quiz

Evaluating Your Lift Truck Operators

Pre-Operational Requirements

Lifting Personnel

Shutdown and Leaving the Operator’s Position

Refueling/Recharging

Scoring Forklift Practical Evaluations

Practical Evaluations Quiz

Course Conclusion

Forklift Train-the-Trainer Conclusion and Exam

1 Quiz

Forklift Trainer Final Exam

Training Classes and Workshops Quiz

Forklift Train-the-Trainer Program Training Classes and Workshops Training Classes and Workshops Quiz

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Question 1 of 8

1. Question
The first thing that you should do when starting off a training session is:
- Get started on presenting the course content without delay.
- Welcome the participants.
- Go over the ground rules.
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Question 2 of 8

2. Question
What’s the ideal amount of time to spend on introductions and ground rules?
- 3 minutes
- 10 – 15 minutes
- 25 minutes
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Question 3 of 8

3. Question
What is one of your most important goals when defining the purpose of your training?
- Getting the learners to agree that they will not disrupt the session in any way.
- Getting the learners to share personal details about themselves to improve rapport.
- Getting the learners to understand what they will personally get from the training.
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Question 4 of 8

4. Question
Select the option that is the better example of an effective course objective:
- “At the end of this course, you’ll be able to safely drive a forklift.”
- “At the end of this course, you’ll be able to successfully demonstrate the methods used to start, turn and stop the forklift in a warehouse environment.”
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Question 5 of 8

5. Question
Establishing credibility early in your training sessions is:
- Not unnecessary because it's already established since you're the instructor.
- Is necessary because it helps your learners trust you as a trainer.
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Question 6 of 8

6. Question
Select the option that can be helpful in managing training time more effectively.
- Do not allow your participants to ask more than one question each throughout the training session.
- Communicate the agenda and timelines at the beginning of the training and display on a board or in a workbook.
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Question 7 of 8

7. Question
Select the best way to deal with a disruptive participant.
- Remain depersonalized from the situation and address the disruption professionally.
- Ask the participant to leave the classroom.
- Use sarcasm to embarrass the participant. Other participants will respect your for standing up for what you believe.
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Question 8 of 8

8. Question
What is the best option for concluding lessons, topics, training sessions, etc.?
- Assign the participants extensive homework.
- Have the participants rate you as an instructor.
- Provide a brief recap and summary on the key points covered in the training.
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